FAQ's

General

Song Broadcasts is a music distributor that sells your music to major music retailers around the world and collects your revenue from unauthorized uses on platforms like YouTube and Facebook.

Song Broadcasts is free to join and open to users worldwide. You can sign up anytime without any limitations, no matter where you’re from. We retain a 25% administrative fee from earnings generated through sales and claims made with the tracks you upload to our platform.

Music distribution is the process of delivering your music to digital music services and making it available for streaming, downloading, and other forms of digital consumption.

A music distributor acts as the connection between artists, labels, and digital platforms.

Song Broadcasts fingerprints your music copyrights and claims any videos that use your music on YouTube. We then collect advertising revenue on those videos, ensuring you receive compensation for unauthorized uses of your music.

Song Broadcasts operates on a 75%/25% split—artists receive 75% of the revenue collected, while we retain 25% for administrative fees.

clients receive their royalties via PayPal.  Please be sure to input your PayPal email address in your account information section in order to be paid properly and on time.

Although we pay out PRIMARILY by Paypal – if you do not have access to a Paypal account, you can contact a support representative to find out what other options we have available to be able to get your payment to you. Contact: Support@songbroadcasts.com

YouTube Music is YouTube’s streaming platform. Too Lost distributes to both YouTube Music & YouTube Content ID.

When you distribute releases to YouTube Music, you can see videos on YouTube that contain your cover art, your songs & the song information in the description. This is normal, and these videos are monetized – so you will earn money to your Too Lost account when these videos earn revenue from ads and views.

YouTube Music publishes all the content they receive from distributors in “video art” format. This means that every single, EP or album distributed to YouTube Music will publish as an ‘auto-generated’ video using the Cover Art of the release as the video thumbnail and video content.

These songs are also available ad free to YouTube Music subscribers & on the YouTube Music app.

If you don’t want your music on YouTube Music, make sure to uncheck “YouTube Music” as a delivery channel when distributing your releases.

Remember, you can still deliver to YouTube Content ID and not YouTube Music (and vice versa).

Did your video release appear on a different YouTube channel?

By default, YouTube Music will send the release to one of these three channels:

  • “Various Artists – Topic” (Ie. Various Artists 1Various Artists 2)
  • “[Artist Name] – Topic”: This channel is created automatically by YouTube. All auto-generated videos from one artist are stored here.
  • Your personal channel: YouTube will prioritize the synchronization of auto-generated videos with your channel.

If you want to link a release to your own YouTube channel, or want to apply for an Official YouTube Music artist channel, please contact support@thestarmusic.com for more information.

Once a release has been distributed and the corresponding ISRC/UPC codes generated, it cannot be deleted from the catalog.

Our platform needs to keep the metadata registered even if it has been taken down, for accounting purposes.

If you issued a takedown, the content can be removed from all stores or specific stores (it’s your choice!).

However, the release will still appear in your Distribution Portal for the next couple of months. We will continue to collect any overdue royalties, as some may come in months later.

When all outstanding royalties have been collected, the release will be removed after the following reporting quarter.

Meanwhile, it is important that you do not erase the release information, even if it isn’t live in stores.

Remember, deleting the catalog’s metadata does not imply that the channels have taken down the release or that it will be taken down.

For more information on our Takedown Policy, click here.

Sometimes you just need to make edits to your release, and may not need to take it down. See what you can or cannot edit on your live releases to avoid having to remove your content all together – click here to learn more.

The admin team generally approves tracks within a week. You should have received an email with a few questions  about you and your music. You can help speed-up the approval process by replying to the email with detailed answers to  the questions.

To check the status of your balance and earnings, follow these steps:

1. Go to the Distribution Portal

2. Click on My Account

3. Click on the “Balance” tab.

This tab has various columns and a lot of information available. Here are the definitions to a few of them :

  • Current Balance: The total amount of earnings from your current catalog.
  • Pending Outpayments:  The amounts requested for payout, but have not yet been fulfilled.
  • Pending Invoices: The amount owed to Star Music (from recoupable royalty advances, sample clearances or project budgets)
  • Confirmed Total: The amount that is available and can be requested for payout.
  • Unconfirmed: The amount for which we have received sales data, but not the corresponding payment from the channel (this is only available on certain user accounts, and may only be available via download on others)/
  • Minimum Payout: The minimum amount needed to request an out payment. By default, this is 10 USD, but may vary on certain accounts with specialized deals or on accounts containing flagged content.

The Apple Artist ID is automatically assigned to each artist that has uploaded to the iTunes Store and Apple Music.

For Artists who already have content on iTunes or Apple Music, they can enter their Apple IDs on Too Lost. This will prevent content from being delivered to the wrong artist page.

Once the works of an artist are available, the artist ID can be obtained via Apple’s artist page.

To obtain the artist ID follow the following steps:

1) Search any album or artist on iTunes

2) Click on artist’s name to visit their artist page

3) The ID appears after the letters “id” on the url (example: 262836961)

The format of an Apple Artist Page URL is:

https://itunes.apple.com/us/artist/[ ARTIST NAME ]/id[ ARTIST ID ]

NOTE: Make sure that the URL is the artist page, not the album page.

We pride ourselves on delivering your content fast and efficiently. We delivery your music few day it is approved (which can be as fast as 48 hours!)

However, different stores have different content ingestion models and processes of content moderation. Meaning, some stores are faster than others.

We recommend creating your releases with a release date at least 7 days ahead of the day you distribute the release to ensure stores report your song live and playable at the same time.

For best results, give your release a date 1-3 weeks in the future. This gives you enough time to pitch your song on Spotify for Artists for editorial curation, and properly promote the release across all the DSPs.

Major store live time averages:

Amazon Music: 3-7 business days after delivery

Spotify: 24-48 hours after delivery

Apple Music & iTunes: 24-27 hours after delivery

Tidal: 1-3 business days after delivery

Pandora: 3-7 days after delivery

Deezer: 3-5 business days after delivery

YouTube Music: 3-7 days after delivery

YouTube Content ID: 2-5 days after delivery *

(Members: for more delivery times and store info, click here)

* YouTube Content ID claims start after 2-5 days after delivery, but work on both an automated & manual schedule maintained by YouTube’s content moderation team. Some videos may take longer to claim.

ou upload your music, cover artwork, metadata, and release information to our platform. After your release passes our review process, we deliver it to the digital music services you have selected.

The stores then process your release according to their own review procedures and publishing schedules.

Our distribution services are designed for:

  • Independent artists
  • Music producers
  • Record labels
  • Songwriters and composers
  • Bands and groups
  • Music companies
  • Content creators
  • AI music creators

You must have the necessary rights or authorization to distribute the content you submit.

Payout reports are made available around the 25th day of every month. You can check your balance in your ‘Sales’ tab on the distribution dashboard.

Users must initiate a payout request from their dashboard.

Within 2-3 days of initiating the request, users will receive a payment via Paypal from Star Music.

Before requesting a payout, please remember:

  1. There is a $10.00 minimum payout
  2. Check your Paypal address in your account settings. Any changes need to be made latest 24 hours before payout request.
  3. New users may not see balance, or only see unconfirmed sales for their first 2 months on the platform. All digital stores report sales at least 30 days behind schedule. Meaning, new users can request payouts 2 months after their first release was distributed.
  4. We encourage consistent releases of music to ensure consistent payouts.
  5. We will send a confirmation notice to your dashboard once your payout has been sent. Please only contact us regarding missing payouts if 7 days pass and you have not received a confirmation notice. If you receive a confirmation notice, and still haven’t received your payout, please refer to the PayPal account listed in the confirmation notice and contact your Label Partner immediately.
  6. If you have had a fraud notice, piracy or copyright issue on your account during the relevant payout month, your payout may be subject to a hold. We will notify your account email if this is the case.
QC Timing is a term for validation, not approval.

The term Validation is used for all the content that has been already reviewed from the QC team. In order to start the process, a distribution order has to be made from the tenant or end-user.

The process of validation can can take a maximum of 72h (working days). In the event that there are exceptional cases at the content level for which the period of review by the QC team may take longer than the agreed period, the tenant will be duly informed in advance.

**This QC timing is not applied for Bulk Upload releases.

The act of Validation can concur in one of the following 2 actions, depending on the status of the content reviewed:

  • Approval. It means that the content fulfills Quality Control standards, therefore it is approved and automatically distributed to the Digital Music Services requested by the end-user.
  • Ticket to the tenant. When a content is not Approved, a ticket explaining the reason why it is not eligible to be approved is created, so the give the client the information and fix the issue.

Since the creation of the ticket, the client has a period of 30 days to fix the content and communicate with QC team. Otherwise, after 30 days the content will be rejected and the Score will decrease.

The standards for the QC team to approve a release are detailed in the Content Style Guide.

Once the release is Approved, it will enter our distribution pipeline and delivered according to the DMS timing. Our QCT is only for validation before the distribution.

From the moment a content is distributed by the end-user, the Quality Control (QC) will be carried out. If the content meets all the stipulated requirements, which appear on our Styles Guide, it will be approved by our QC team and then delivered to the selected channels. More information about the QC Timing here.

End-users as well Tenant Admins can always check the status of the distribution of a release by looking at the “History” tab of the release.

Once the content has been completely delivered to the channel(s), the timing for the publication will depend on each channel: it can take from 2 to 15 working days. For this reason, we recommend making the distribution as early as possible, at least 15 days before the release date, to make sure the content will be published on the desired date.

Please note that the 2 to 15 working days period is extended during festive and holiday periods, meaning it can take more days for publication. SonoSuite will notify all its clients about any specific deadline communicated by the channels.

our music may be delivered to supported streaming, download, and social music services around the world.

Available destinations can vary according to your distribution plan, release type, territory, and the policies of individual digital services.

Create your release through your account dashboard and provide the required information, including your audio files, cover artwork, artist name, release title, track information, contributors, territories, release date, and other required metadata.

Once completed, submit your release for review.

We recommend uploading high-quality lossless audio files, such as WAV, that meet the technical specifications displayed during the release submission process.

Avoid converting low-quality compressed audio into WAV, because doing so does not restore the original audio quality.

With Spotify for Artists, you can see who’s listening to your music and take control of your artist profile. As part of the Spotify for Artists community, you’ll also be the first to know when we create new tools and features for artists. Once you distribute your first release, just click ‘Claim Your Profile’ on https://artists.spotify.com/

If you are releasing music on a new artist page (meaning you do NOT currently have music on Spotify) please note: If you want to take advantage of Spotify for Artists “Editorial Playlist Submission Tool” or you are working with a PR/Promotional company for your first release, you may need access to your Spotify for Artists account prior to your first release. You will need to contact your Label Partner on your dashboard and request your Spotify URI (the unique catalog identifier). To best prepare for this, please upload your first song/album 3-4 weeks prior to the assigned official release date.

If you already have music on Spotify from an old distribution company or label, and want your new Star Music Record’s release to merge on the correct page, please note: We do our best to pair your new content with your current catalog, however to avoid mistakes and metadata errors on Spotify, please alert your Label Partner on your dashboard prior to your first release going live (we recommend 1-2 weeks before your first release goes live) with your current URL to your Artist page on Spotify. This will ensure this release and future releases deliver to the correct page.

If your content delivers to the wrong page, please contact our support at: support@thestarmusic.com (with the subject “Spotify Delivery Error”)

Star Music can help you release cover songs, but songs containing samples cannot be approved or may require an additional information request.

What’s the difference between sampling and cover songs?

Cover Song

A cover song is a song that you performed & recorded yourself, but the music was written by someone else. This is totally fine.

Sampling

Sampling is when you use the actual recording of another artist’s performance. For example, if you use the recording of Ariana Grande’s “Dangerous Woman” as your back track, it’s usually not legal.

Unless you have written permission from the original artist, the label, or owner of the copyright, you cannot release a song with a sample.

Clearance is possible, but is rare for smaller artists and can be an expensive process.

Songs with unauthorized samples can be subject to legal action – so to avoid legal issues with your releases, make sure you only distribute songs you own the rights to or have clearances for.

If you are unclear if your song contains a sample, feel free to email our support.

For songs that are in Public Domain, and NOT eligible for distribution, click here.

For more information on Public Domain and Copyright, click here.

Metadata is information that identifies and describes your music. It can include:

  • Artist name
  • Release title
  • Track title
  • Featured artists
  • Songwriters and composers
  • Producers
  • Genre
  • Language
  • Copyright information
  • Record label
  • Release date
  • ISRC
  • UPC/EAN

You can do a catalog transfer from another distributor like Distrokid, Tunecore or Ditto, and maintain your current stream counts.

If you want all your releases under one roof, we recommend to follow the next steps:

  • Create the releases in Star Music: Use the same titles, artist names, genre, etc.
  • IMPORTANT: Use same ISRC codes. This is to make sure you do not lose the plays.
  • We recommend you do not use the same UPC code or Reference code. We can issue you a new UPC and Reference code for free, and it prevents potential auditing issues with the digital stores.
  • Distribute the releases.
  • Wait until the releases appear online in the stores and streaming sites. There should be an overlap time, where both the Star Music version and old distributor’s version are up together. After 1-2 days of overlap, use sites like Spotify, where you can check plays on the platform, to confirm plays are transferred and/or tracks are linked.

If after one week you don’t see the new release with the correct plays contact support or your Label Partner.

Once the plays appear correctly transferred, you must issue a takedown on your old distributor. If they don’t display an option for takedown, contact their support team and explain you are in the midst of a catalog transfer and need the content removed from the stores.

If you have additional questions or concerns, use our support desk or contact your Label Partner.

Yes, if you already have valid codes associated with the same recordings or releases, you may be able to provide them during submission.

Do not assign an existing ISRC to a completely different recording.

Yes, but you have to carefully flag it as explicit when creating your Release.

Many of the digital platforms have parental control processes available that will prevent explicit content from being displayed to children who visit their digital store.

Explicit tracks should be correctly labeled when a Release is being created & distributed. Failure to correctly identify explicit content may result in your Release being removed from the stores after it has been delivered.

For more information on our Content Guidelines, click here.

If you want lyrics to be included in your release delivery, you can do so from the track information section.

We deliver lyrics to all of our partners who accept them.

You can always add lyrics later by visiting “Tracks” in your “Catalog” section in the Distribution Portal. Just remember, any edits or changes to tracks or releases need to be updated in order for changes to reflect in the stores. For more information on that, click here.

If you want to release music on Beatport with Star Music, please contact your Label Partner in the dashboard with message subject “Beatport Approval”.

By default, we disable Beatport for new user channels, unless advised otherwise. Please let your Label Partner know if you plan on utilizing Beatport as a channel for distribution.

Keep in mind, Beatport has special conditions for releases.

A UPC (Universal Product Code) or EAN (International Article Number) is a unique code used to identify a Release.

Note: Releases get UPC codes, and individual tracks get ISRC codes.

Processing times vary. Your release must first pass our review process and then be delivered to your selected music services.

A release may require additional review because of metadata, artwork, audio quality, copyright, artist identity, licensing, AI-generated content, unusual release activity, or other compliance considerations.

Common reasons can include incorrect metadata, unsuitable artwork, audio quality issues, suspected copyright infringement, unauthorized samples, misleading artist information, impersonation, duplicate or spam content, missing licenses, or insufficient proof of distribution rights.

Yes. Where supported, you can select a future release date when creating your release.

We recommend submitting well in advance because approval and delivery times can vary between platforms.

Yes. You may transfer eligible releases if you control the necessary rights.

For an existing release, you should generally preserve important metadata such as track titles, artist names, ISRCs, and original release information where appropriate.

Avoid removing the old version until the replacement has been successfully delivered if maintaining availability is important to you.

Digital services may associate a replacement recording with its previous version when important information—including the ISRC, audio, artist, and metadata—matches.

However, preservation of stream counts, playlists, and other historical data is ultimately controlled by each digital service and cannot always be guaranteed.

Cover songs may be distributed when you have all licenses and permissions required for the applicable use and territories.

You must not claim ownership of an underlying composition that you do not ow

We may provide available information regarding the removal. Platforms can remove content for copyright, fraud, metadata, policy, quality, legal, or other compliance reasons.

A distributor cannot guarantee that a digital platform will keep every delivered release available indefinitely.

Yes, but only when you have permission to commercially distribute the remix and all copyrighted material contained within it.

Unauthorized remixes may be rejected or removed.

Yes, if you own the samples or have obtained all necessary licenses and permissions.

You should not submit copyrighted samples simply because they are short or have been modified.

Public-domain compositions may be eligible, but a composition being in the public domain does not mean that existing recordings of that composition are also free to use.

You must have rights to the particular recording you submit.

Yes. Instrumental music can be distributed in the same way as other eligible recordings.

Yes, provided you own or control the necessary rights. Avoid using protected movie, television, game, franchise, character, or brand names in ways that could falsely imply an official relationship.

Yes, subject to your account plan and our artist and metadata requirements. Each artist identity should be legitimate and should not impersonate another artist.

Yes. Eligible record labels and music companies can manage releases for multiple artists, provided they have authorization to distribute and administer those recordings.

When eligible music is streamed, downloaded, purchased, or monetized through supported services, those services report applicable usage and royalties to us.

We process the reports and make eligible earnings available according to our payment terms.

There is no universal fixed rate per stream. Earnings can vary according to the platform, country, subscription type, advertising model, type of usage, and other factors.

Digital platforms generally report royalties after the activity occurs, so earnings are not normally displayed in real time and monthly.

Reporting schedules vary between platforms and territories.

Royalties can be delayed because music services need time to process usage, subscriptions, advertising revenue, adjustments, and other financial information before sending reports to distributors.

Royalties may be temporarily withheld or adjusted when required because of suspected artificial streaming, fraud, copyright disputes, chargebacks, platform adjustments, sanctions, legal obligations, or other compliance issues.

Artificial streaming is activity intended to manipulate legitimate listening numbers, royalties, charts, or recommendation systems.

Examples may include bots, automated streaming, click farms, manipulated accounts, or services that promise guaranteed streams through prohibited methods.

Legitimate marketing and advertising are permitted, but you should avoid services that guarantee specific stream numbers, playlist placements, or royalties through artificial or manipulated activity.

Artificial streaming may lead to withheld royalties, penalties, release removal, or account restrictions.

You must own or control sufficient rights to distribute every release you submit.

If another person or company owns part of the recording or composition, you may need their permission or an appropriate license.

We may investigate the claim and request supporting documents from the parties involved.

Depending on the circumstances, a disputed release may be temporarily restricted or removed while the matter is reviewed.

Depending on the situation, supporting evidence may include licensing agreements, recording agreements, purchase agreements, exclusive-rights agreements, copyright documentation, invoices, contracts, authorization letters, sample licenses, AI-service licenses, or other relevant records.

Possibly. Your purchase agreement or license must specifically give you sufficient rights to commercially distribute the recording.

Buying an audio file alone does not necessarily transfer copyright or distribution rights.

Using multiple distributors to deliver the same recording to the same services can create duplicate releases, conflicting metadata, or rights issues.

If you are transferring distributors, manage the transition carefully.

Yes. Eligible AI-generated and AI-assisted music may be submitted, provided you have sufficient commercial-use and distribution rights and the release complies with applicable platform requirements.

AI-generated music is music created wholly or partly using artificial intelligence technology. AI may contribute to composition, arrangements, instrumentation, sound design, vocals, production, or other creative elements.

Fully AI-generated content may be eligible depending on the rights attached to the content and the policies of receiving platforms. Acceptance is not guaranteed.

Yes. You are responsible for confirming that the AI service’s terms or license provide sufficient rights for your intended commercial distribution and monetization.

Only if the terms of that particular AI service give you sufficient commercial rights. Free and paid plans may provide different usage rights.

AI-generated vocals may be eligible when you have the necessary rights. Unauthorized cloning or misleading imitation of an identifiable person’s voice may be rejected.

Content that impersonates or misleadingly imitates a real artist or person’s voice, identity, or likeness without appropriate authorization should not be submitted.

Eligible AI-generated and AI-assisted releases can potentially generate royalties from supported platforms, subject to the platform’s eligibility, monetization, fraud, and content policies.

Not necessarily. Copyright treatment of AI-generated material varies according to applicable law and the circumstances of creation, including the nature of human creative contribution.

Distribution of a release does not itself establish copyright ownership.

We may request information such as the AI platform used, subscription or license details, creation process, commercial-use terms, proof of payment, project records, or other information needed to evaluate your distribution rights.

 

Large volumes of repetitive, low-quality, misleading, spam-like, or artificially generated content may be restricted or rejected.

Yes. AI-generated releases may be removed following a valid copyright or rights complaint, platform policy decision, inaccurate disclosure, fraud investigation, unauthorized impersonation, or other compliance issue.

You can contact our support team through the support or contact section of our website. When contacting us about a release, include your release title, artist name, UPC or release ID, and a clear description of the issue to admin@songbroadcasts.com

 

For royalty payment and accounting to support@songbroadcasts.com

By submitting music for distribution, you confirm that you own or control the rights and permissions necessary to distribute and monetize the submitted content.

You are responsible for your audio, compositions, samples, artwork, metadata, artist identities, AI-generated elements, and other materials included in your submission.

Submission or acceptance of a release does not constitute a legal determination of copyright ownership, and availability on individual digital services remains subject to their respective policies.

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If you need more information or have specific questions, feel free to contact us. We’re here to help!